Customer Service Associate
Metro West, MA 02465
Are you highly motivated and detailed? Do you have strong data entry and analytical skills? Are you looking to expand your professional experience? A Greater Boston shoes manufacturer seeks a consumer-focused Customer Service Associate to establish and maintain customer relationships while delivering world class customer service. This position stands on a 6-month contract basis. Furthermore, this is an exciting and new opportunity for a self-proclaimed go-getter looking for an innovative environment.
- Utilize multiple tools, such as phone, email, chat and social media to interact with consumers daily
- Ensure issue resolution through a positive experience
- Help enter orders and validate orders
- Work on ad hoc projects
- Manage ship window adjustments
- Strong customer service orientation
- Close attention to detail
- Solid data entry skills
Nice to Haves:
- SAP knowledge
- Retail experience
- E-commerce involvement
- Social Media knowledge
Job ID: 173964
Please note, our client is only considering local candidates currently. Thank you!
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