Customer Service Associate

Metro West, MA

Posted: 09/09/2019 Employment Type: Contract Specialty: Administrative Job Number: 175364

Are you highly motivated and detailed? Do you have strong data entry and analytical skills? Are you looking to expand your professional experience? A Greater Boston shoes manufacturer seeks a consumer-focused Customer Service Associate to establish and maintain customer relationships while delivering world class customer service. This position stands on a 6-month contract basis. Furthermore, this is an exciting and new opportunity for a self-proclaimed go-getter looking for an innovative environment.

Responsibilities:
  • Utilize multiple tools, such as phone, email, chat and social media to interact with consumers daily
  • Ensure issue resolution through a positive experience
  • Help enter orders and validate orders
  • Work on ad hoc projects
  • Manage ship window adjustments

 Qualifications:
  • Strong customer service orientation
  • Close attention to detail
  • Solid data entry skills

Nice to Haves:
  • SAP knowledge 
  • Retail experience
  • E-commerce involvement
  • Social Media knowledge

Job ID: 173964

Please note, our client is only considering local candidates currently. Thank you!

If you are already working with a WinterWyman recruiter, please contact them directly; otherwise, please send your resume and contact information to wwfc@winterwyman.com

WinterWyman Finance & Administrative

With almost 30 recruiters and staffing professionals specializing in contract, temp-to-perm and permanent finance and admin roles in the Boston and New England areas, WinterWyman takes a consultative approach when recruiting for accounting, finance and administrative professionals. We take the time to assess fit before presenting any candidate with a role, and we thoroughly prepare you with tools, company information and pointers to help ensure success during the interview and beyond. Let us help you find your next opportunity.

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