Desktop Support

Boston, MA

Posted: 08/19/2019 Employment Type: Contract-To-Hire Specialty: Technology Job Number: 174539

Are you looking to expand your professional experience to continuously developing field? A growing biotechnology company seeks a Desktop Support Specialist to provide desktop support and problem resolution for the office and laboratory systems. This position is on a contract basis; however, has the potential to extend to permanent work. Moreover, this is an innovative opportunity for an imaginative, and exceedingly organized looking to grow as a professional.

  • Provide support for computers running Windows XP, Win7, Windows 10, and Mac running OS X
  • Setup, configure, and deliver of workstations and peripherals to end users in both office and laboratory 
  • Configure and maintain PC and laptop images for company wide distribution
  • Provide desktop application support and problem resolution for business and lab system applications
  • Perform routine moves, changes, and upgrades
  • Handle helpdesk calls 
  • Manage weekly and monthly maintenance tasks on lab workstations 
  • Ensure that critical data is being backed up and synchronized to network resources
  • Troubleshoot print, copy, and scanner issues

  • Bachelor’ s degree 
  • 1 to 3 years of experience supporting Windows and Mac operating systems, as well as Microsoft Office products
  • Exposure to supporting VPN clients

  • MCP certifications
  • Involvement in Life Sciences industry

Job ID: 174539

If you are already working with a WinterWyman recruiter, please contact them directly; otherwise, please send your resume and contact information to

WinterWyman Technology

With almost 35 recruiters and staffing professionals specializing in contract, temp-to-perm and permanent technology roles in the Boston and New England areas, WinterWyman takes a consultative approach when recruiting for Business Analysis, Project Management, Development, Database, Infrastructure, UI, QA, Tech Support and Instructional Design positions. We take the time to assess fit before presenting any candidate with a role, and we thoroughly prepare you with tools, company information and pointers to help ensure success during the interview and beyond. Let us help you find your next opportunity.

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