North of Boston, MA 01501
Do you bring a lot of energy into the professional world? Are you looking to expand your technical experience? A medical devices company is looking for a Support Specialist to join their team. Moreover, this is a fantastic opportunity for someone who is very motivated to learn, attentive, and grow as a professional by improving the team’ s processes.
- Provide Desktop Support to all North American Region users
- Act as a first line for troubleshooting software applications such as Microsoft Windows, Office, SAP Client, Malware Intrusion, and Internet Explorer, etc.
- Provide user training and education one-on-one and in classroom environments, on company-wide software products
- Install and configure new and upgraded desktop and laptop computers for both local and remote users
- Maintain hardware inventory
- Analyze requirements for PC hardware and software problems
- Troubleshoot problems on all PC’ s, peripherals, and printers
- Provide and maintain documentation of procedures as requested by department supervisor or manager
- 5 or more years of experience
- Team leader experience
- Capability to escalated issues, Tier 2 issues, special projects, etc.
- Ability to travel
Job ID: 173649
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