Telecom Manager

Boston, MA

Posted: 08/05/2019 Employment Type: Contract Specialty: Technology Job Number: 174627 Pay Rate: $120,000

Are you looking to expand your professional experience? A real estate company seeks a Telecom Manager on a contract basis; however, this position has the potential to extend. Moreover, this is a tremendous prospect for a professional looking for a vigorous and dynamic environment in the Greater Boston Area. 

  • Deploy and maintain a Cisco WebEx project to rollout videoconferencing sites at corporate headquarters and remote offices
  • Resolve tickets that have been escalated to the Telecom Incident and Request ticket queue
  • Escalate voice service issues to carriers and follow up as needed to minimize resolution times
  • Manage carrier account authorizations and portal access audits on a quarterly basis
  • Develop and lead monthly reporting and analytic activities to demonstrate vigilant governance over Telecom expense management, Telecom operations, and vendor management
  • Advance an accurate Telecom inventory of mobile devices and voice circuits
  • Identify and execute on cost optimization opportunities
  • Document Telecom-specific processes, procedures, and knowledgebase articles to maintain efficient operations
  • Manage and complete Telecom-related projects as assigned either as primary PM or in collaboration with Project Management Office
  • Partner with Corporate Accounting, review and summarize Telecom-related contracts advising on risk avoidance and pricing strategy, and ensure expenses are allocated correctly

  • Bachelor' s Degree 
  • At least 5 years of related experience
  • Strong operational knowledge of telecommunications services including wireline, and wireless
  • 3 or more years in direct Telecom vendor management and Telecom operational support
  • 3 or more years in Telecom auditing, billing, and provisioning of fixed circuits as well as end user telecommunications 
  • 5 or more years of experience working directly with Telecom suppliers
  • Proven working experience with VoIP, specifically with Cisco Call Manager
  • 3 or more experience performing Telecom contract review
  • Strong knowledge of Excel and PowerPoint
  • Excellent written and verbal skills

  • Cisco CCNA Voice, CCNP Voice or CCIE Voice certifications
  • Involvement managing vendors such as AT&T, Windstream, Verizon, Granite and Tangoe
  • Experience managing a Telecom Op Ex and Cap Ex budget

Job ID: 174627

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WinterWyman Technology

With almost 35 recruiters and staffing professionals specializing in contract, temp-to-perm and permanent technology roles in the Boston and New England areas, WinterWyman takes a consultative approach when recruiting for Business Analysis, Project Management, Development, Database, Infrastructure, UI, QA, Tech Support and Instructional Design positions. We take the time to assess fit before presenting any candidate with a role, and we thoroughly prepare you with tools, company information and pointers to help ensure success during the interview and beyond. Let us help you find your next opportunity.


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